Frequently Asked Questions
The FAQ list below will help answer some of your more common questions.
Do you offer a free consultation?
Yes. We encourage you to set up a complimentary call with one of our Specialists who can do a full assessment to determine the right package for you.
How do you charge for your services?
If we are selling your house, you only pay the typical realtor fee. If you are not selling your home, we can provide an upfront cost for consultative services to match your needs
How do you communicate during the process?
Communication is essential to us! Our top priority to our customers in making sure they understand everything that is going on through our process. We use email, text, phone, and in person (when applicable) communication to best serve our clients.
I’m overwhelmed and I’m not sure which service is best for me.
Not a problem. We are here to assist in finding what service fits you best for your unique situation. Please set up a complimentary call with one of our team members who can assist you in finding a solution for your needs.
I am not sure if I want to sell quickly or fix up my property, can you help?
Absolutely, we will talk with you about your goals and objectives and help you strategize about the best approach to take.
If I’m already working with a Realtor, do I have to change to someone from the Simply Sold team?
Not necessarily. Call us to discuss your options.
What does “concierge support” mean?
Concierge support is our way of providing personalized support for the individual needs of each of our customers. There are a lot of moving parts when selling a house and moving; we try to take as much of the burden as we can off by providing this extra layer of support.
Do you provide Medicaid Planning?
We provide Medicaid compliant real estate transactions, but we do not provide planning. We can connect you with someone who can if you aren’t already working with an attorney or Medicaid Planner.
How long does this process take?
Depending on the package/strategy used, it can be completed as soon as two weeks. Typically the biggest hold up is getting a clear to close from title.
I am trying to sell a property that wasn’t probated, can you help?
Yes we can. If you have the legal right to sell, we will help you get the Affidavits of Heirship or other needed documents you need to close.
I serve the elderly. Can you help me work with one of my elderly clients?
Yes we can. We work with Medicaid Planners, Elder Law Attorneys, Social Workers, Long Term Care professionals and more to help get their clients the help they need.
I am an investor interested in signing up to bid on properties. Where can I do that?
We have very specific requirements to be able to bid on properties, mainly an ability to close quickly and an understanding that our clients sometimes need concessions to make the transaction work for them. Contact us HERE to sign up to learn more.
I have a family member who recently passed away and I am looking for an easy and quick way to sell their property. Can you help family members as well?
Of course. We are happy to work with family members and put together a plan that fits your needs. We have a team of experts ready to help get your loved one’s property sold quickly.
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